Making AI-guided home repair feel human, even when the AI fails.
THE BRIEF
MyHandyAI needed a UX that made AI assistance feel reliable and human, even when the AI itself failed. I joined an 11-week internship sprint to design the full experience from scratch.
WHAT I DID
Designed the full step-by-step process architecture covering every repair scenario, including time estimates, tools, safety warnings, and tips
Built the AI chat feedback system with 4 distinct error recovery paths and quick response chips so users never hit a dead end
Designed the e-commerce integration flow connecting AI guidance directly to Amazon tool purchases with required and optional badging
Applied and documented a consistent design system across all screens enabling clean developer handoff
Worked cross-functionally with 3 designers, 4 PMs, and an engineering team, contributing to the Demo Day presentation
Low Fidelity
Mid Fidelity
High Fidelity
Designs were reviewed and validated by an expert with Tesla and Walmart background. The AI feedback system and step-by-step patterns were adopted into team wireframes and presented at Demo Day. Completed with certification and a recommendation letter from PM Accelerator.